Member Login

])

800.515.8617

Training Your Front-Line on Effectively Communicating BSA Related Needs – 09/03/2020

$249.00

This webinar will provide attendees with a more comfortable manner for asking uncomfortable and sometimes pointed questions.  This is a great webinar for training all client-facing teams whether in the branch or over the phone such as a call center representative.  This is a great webinar for BSA officers to use for training their front-line teams to assist in gathering the right information.

Name Range Discount
Save 20% when you buy 3 or more webinars 3 - 999 20 %
SKU: Training Front-Line on Communicating BSA Related Needs - 09/03/2020 Category: Tags: ,

Description

A common issue on the front-line is knowing how to effectively ask questions such as “what are the source of funds for this deposit”, “what is the purpose of this wire transfer”, “why are you withdrawing these funds”?  This webinar will provide attendees with a more comfortable manner for asking uncomfortable and sometimes pointed questions.  This is a great webinar for training all client-facing teams whether in the branch or over the phone such as a call center representative.  This is a great webinar for BSA officers to use for training their front-line teams to assist in gathering the right information.