Description
P2P payments (also known as social payments) have significantly changed the way consumers make payments to each other. This session will differentiate between P2P offered through your financial institution and Zelle and cover the inherent risks associated with each payment channel in order that you can better document your risk assessment. How do you implement these programs and document all the applicable risks? What about disputes? How do you stop fraudulent activity? What controls are required when implementing a P2P program? This webinar answers all these questions and more.
Topics include:
- A Review of Person to Person (P2P) and Zelle Payment Channels
- Understanding your options prior to implementing
- Documenting your exception process including fraud related activity
- Implementing fraud controls
- Training considerations
Who Should Attend?
- Payments Professionals (May submit AAP/AAPR Continuing Education Credits
- Deposit Operations/Electronic Banking
- Client Facing Teams
- Treasury Sales and Operations
- BSA and Fraud
- Treasury Customers
- Compliance Officers
- Internal Audit
- Information Security/Technology
- Senior Management