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BSA Officer Roundtable on Challenges, Opportunities and Best Business Practices – May 4, 2021

$295.00

This session is perfect for BSA and Compliance personnel that want to know how to handle daily issues that arise requiring the balance between serving the customer and ensuring the protection of the financial institution.  Learn best business practices for determining if an account should be closed or kept open, handling exceptions to BSA policy, reconciling front line needs with BSA requirements and handling ongoing difficult situations with internal staff, customers and executive management.  This webinar is great for BSA and compliance officers and support staff to know how to effectively meet the needs of the customer while protecting your financial institution and following guidance.  This session will also include case studies of BSA officers’ failures and successes in adhering to this balance.

SKU: BSA Officer Roundtable - 05/04/2021 Category: Tag:

Description

This session is perfect for BSA and Compliance personnel that want to know how to handle daily issues that arise requiring the balance between serving the customer and ensuring the protection of the financial institution.  Learn best business practices for determining if an account should be closed or kept open, handling exceptions to BSA policy, reconciling front line needs with BSA requirements and handling ongoing difficult situations with internal staff, customers and executive management.  This webinar is great for BSA and compliance officers and support staff to know how to effectively meet the needs of the customer while protecting your financial institution and following guidance.  This session will also include case studies of BSA officers’ failures and successes in adhering to this balance.

Topics include:

  • Biggest challenges of BSA Officers and support staff
  • Tips for making sounds decisions
  • Recommended documentation for understanding total risk based on initial suspicious activity
  • Best business practices for implementing a structured decision process

Who Should Attend?

  • BSA/AML Officers and Support Staff
  • Branch management
  • Information Technology Officers
  • Information Security Officers
  • Customer Service Representatives/Tellers
  • Call Centers
  • Electronic Banking
  • Risk Managers
  • Deposit Operations
  • Compliance Managers
  • Internal Auditors
  • Executive Management
  • Board of Directors