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Regulation E Compliance – 03/25/2019

$249.00

Debit Card disputes, ATM Disputes, ACH Unauthorized, Remittance Transfers and Stop Payments are an integral part of a financial institutions requirements to comply with Regulation E. This hour and a half deep dive webinar will go through each type of error resolution and simplify the process.

Who Should Attend:

  • Branch Management/Client Facing Teams
  • Electronic Banking Management/Staff
  • Call Center Management
  • Deposit Operations Management/Staff
  • Risk Management
  • Compliance Management/Staff
  • Internal Auditors
  • Efficiency Management Officers
  • Senior Management
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SKU: RegECompliance03252019 Category: Tags: , , ,

Description

Debit Card disputes, ATM Disputes, ACH Unauthorized, Remittance Transfers and Stop Payments are an integral part of a financial institutions requirements to comply with Regulation E. This hour and a half deep dive webinar will go through each type of error resolution and simplify the process.

  • What is the financial institutions responsibility for complying?
  • How many days do you have to provide provisional credit?
  • How long do you have to perform the investigation for debit cards?
  • What is consumers obligation?
  • What is the timeframe for closing the investigation? How can I make my dispute process more efficient and effective?
  • Financial institutions often struggle with understanding all the dispute deadlines, which letters are required to be distributed to the consumer, when to close out a dispute investigation and all while making their program efficient and effective. This compliance webinar will break down the Regulation E requirement, simplify the process from beginning to end and provide best business practices for significantly enhancing your Regulation E process through industry leading practices including regulatory technology.

Topics Covered:

  • A debrief of Regulation E;
  • Detailed review of notification, documentation and investigation timeframes for Debit Cards, ACH, ATM, Remittance Transfer and Stop Payments;
  • What questions are necessary to ask consumers and businesses when a Debit Card dispute has been initiated;
  • Effectively communicating to the consumer/business when it is too late to claim an error;
  • An overview of how regulatory technology can significantly improve the financial institutions ability to comply and efficiently improve front line and back office debit card dispute workflows?