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Effectively Handling Business and Consumer Check Fraud Disputes – April 15, 2021

$295.00

Check fraud losses are estimated to be in excess of $18 billion each year. With more and more counterfeit checks and increased use of mobile RDC, this number is expected to increase. Financial institutions often find themselves in vulnerable situations  when appropriate controls are not in place or staff circumvent procedures (knowingly or unknowingly) on the front-line.  This webinar will cover check fraud schemes at the branch location and through other channels such as merchant and mobile RDC services that impact consumers and businesses.  Learn how to identify and prevent check fraud through front-line staff training, effective internal controls, effective technology controls, and ongoing monitoring and oversight.

SKU: Business and Consumer Check Fraud - 04/15/2021 Category: Tag:

Description

Check fraud losses are estimated to be in excess of $18 billion each year. With more and more counterfeit checks and increased use of mobile RDC, this number is expected to increase. Financial institutions often find themselves in vulnerable situations  when appropriate controls are not in place or staff circumvent procedures (knowingly or unknowingly) on the front-line.  This webinar will cover check fraud schemes at the branch location and through other channels such as merchant and mobile RDC services that impact consumers and businesses.  Learn how to identify and prevent check fraud through front-line staff training, effective internal controls, effective technology controls, and ongoing monitoring and oversight.

Topics include:

  • Trends in ACH and Wire Fraud
  • Best business practices to identify, respond and recover from ACH and Wire Transfer fraud
  • Suggested incident response documentation to include in your procedures when identifying and responding to ACH and Wire fraud

Who Should Attend?

  • Electronic Banking Staff
  • Deposit Operations
  • Fraud Management
  • BSA/AML Officers and Support Staff
  • Information Technology Officers
  • Information Security Officers
  • Customer Service Representatives/Tellers
  • Call Centers
  • Treasury Management
  • Risk Managers
  • Compliance Managers
  • Internal Auditors
  • Executive Management