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Practical Front-Line Training on BSA/AML/OFAC for Identifying Suspicious Activity

Practical Front-Line Training on BSA/AML/OFAC for Identifying Suspicious Activity

4.28.2021 from 2:00pm to 3:00pm

Front line training is an important risk mitigation tool for ensuring that all client facing teams understand their responsibilities for detecting and reporting suspicious activity. This webinar will take attendees through the most effective and practical methods for detecting suspicious activity based on the client depositing suspicious checks, requests for wire transfers, request for various types of services and other requests that should immediately raise your awareness.  This webinar is not the standard BSA/AML/OFAC training to take attendees through the BSA requirements but provides practical training based on case studies/investigations.  Front-line/client facing teams do not miss this webinar!

Topics include:

  • Common red flag events on the front line
  • Effective and practical identification of suspicious activity
  • Reporting recommendations
  • How to talk to customer when needing additional information

 

Who Should Attend?

  • BSA/AML Officers and Support Staff
  • Branch management
  • Information Technology Officers
  • Information Security Officers
  • Customer Service Representatives/Tellers
  • Call Centers
  • Electronic Banking
  • Risk Managers
  • Deposit Operations
  • Compliance Managers
  • Internal Auditors
  • Executive Management

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